{"id":15725,"date":"2025-12-08T06:26:50","date_gmt":"2025-12-08T06:26:50","guid":{"rendered":"https:\/\/www.riverly.com\/conditions-generales-de-ventes\/"},"modified":"2026-10-01T16:08:45","modified_gmt":"2026-10-01T16:08:45","slug":"booking-conditions","status":"publish","type":"page","link":"https:\/\/www.riverly.com\/en\/booking-conditions\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente"},"content":{"rendered":"\t\t
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General terms and conditions of boat rental<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Applicable from the 15th of September 2026<\/p>

1. Booking and rental agreement<\/h2>

The booking becomes firm and final upon receipt by the rental company of the payment required for the rental. Cashing the payment constitutes acceptance of the general and specific rental terms and conditions by the Hirer. Once the payment is validated, the rental company confirms the booking to the Hirer, which definitively binds both parties.<\/p>

2. Payment terms<\/h2><\/div>

A deposit of at least 40% of the total charter fee must be submitted with the booking form. The balance is due no later than six (6) weeks prior to departure, without further reminder from the rental company.<\/span><\/p>

  • Failure to comply with the payment schedule or to pay the outstanding balance shall entitle the rental company to cancel the booking.<\/li>
  • Any booking made less than 42 days (6 weeks) before departure requires full payment of the rental fee.<\/li>
  • All bank charges are to be borne by the Hirer.<\/li>
  • In accordance with Article L 221-28 of the French Consumer Code, the Hirer shall not benefit from the right of withdrawal as set out in Article L 221-18 of the same Code when booking by phone or online with the rental company.<\/li><\/ul><\/div>

    3. Type of boat booked<\/h2>

    The type of boat booked corresponds to a range (P\u00e9nichette \/ Cruiser), a category (Classic, Comfort, Premium or Premium+), and an accommodation capacity. The plans, equipment details, technical information (such as tank capacities, cabin layouts, etc.) presented in the brochure, website, or any other media, are provided as examples and are not contractual.<\/span><\/p><\/div>

    4. Booking modifications<\/h2>

    Any request by the Hirer to change the booking (including changes to the date, boat, base, or cruising region) is subject to the prior approval of the rental company. Any costs or losses incurred will be entirely borne by the hirer, under the same terms as a cancellation (see \u00a75), with a minimum administrative fee of \u20ac150.<\/span><\/p>

    5. Cancellation<\/h2><\/div>

    By the Hirer<\/strong>\u00a0:<\/p>

    • If the Hirer is forced to cancel the booking, they must notify the rental company in writing. Regardless of the reason for the cancellation, the following fees will apply:<\/li>
    • More than 12 weeks before departure: 15% of the rental amount (with a minimum of \u20ac150),<\/li>
    • Between 6 and 12 weeks before departure: 40% of the rental amount (with a minimum of \u20ac150),<\/li>
    • Less than 6 weeks before departure: 100% of the rental amount.<\/li>
    • The Hirer may take out a cancellation insurance policy\u2014either through an insurer of their choice or via the rental company\u2014which may cover all or part of the cancellation fees, depending on the terms and coverage of said insurance.<\/li><\/ul>

      By the rental company<\/strong> :<\/p>

      • If, due to circumstances beyond the rental company’s control, the rental company is unable to provide the Hirer with the booked boat, he undertakes to make every effort to provide the Hirer with a boat of equivalent comfort and capacity.<\/li>
      • If no suitable alternative can be found within the contractual timeframe, the rental company will refund the rental fee, to the exclusion of any other amount on any grounds whatsoever, and excluding any damages or compensation.<\/li>
      • As a reminder, in case of failure to comply with the payment schedule, the rental company is entitled to cancel the booking (see \u00a72 \u2013 Payment Terms).<\/li><\/ul><\/div>

        6. Aptitude<\/h2>

        The designated skipper must be at least 18 years old (21 in Hungary if not holding a boating license) and is responsible for the boat, its equipment, the crew, and all onboard individuals.
        Only individuals aged 16 or older may operate the boat, under the supervision of a designated adult identified on the navigation card or having received the initial instruction to navigation.
        The skipper must be accompanied by at least one other person over 16 years of age for navigation in France, or majority for navigation in other countries ; and physically able to assist with navigation and manoeuvres.
        The rental company reserves the right to refuse to hand over the boat if the designated captain does not appear capable of assuming this responsibility, regardless of any references, licenses, or certificates presented; or if the captain is not accompanied by at least one other person over the age of 16. In such cases, the rental company reserves the right either to propose a stationary stay (moored at the dock) or to limit the navigation area for all or part of the rental period; or to refuse to hand over the boat and terminate the contract, in which case no refund of any amount paid shall be made.<\/p><\/div>

        7. Boat handover and hirer’s obligations<\/h2>

        The skipper will take possession of the boat after completing all formalities (security deposit, inventory), receiving navigation documents, and being informed of the navigation instructions.
        The customer reception and the handling of the boat take place between 3 PM and 6 PM on the first day of rental.
        The Hirer must comply with all inland waterway regulations and the instructions provided by the rental company and relevant authorities.
        Night navigation, towing, lending, or subletting the boat is strictly prohibited.
        The Hirer is solely liable for any legal consequences, fines, or seizures imposed by the authorities.
        The skipper is prohibited from boarding more persons than the authorized number.<\/p><\/div>

        8. Security deposit<\/h2>

        The security deposit must be paid on the day of departure before boarding and will be refunded at the end of the cruise provided that the boat and all its equipment are returned in good condition, at the agreed time and place, that the boat has neither suffered nor caused damage to any third party, and that all amounts due for the stay or services have been duly paid.<\/span><\/p>

        Deposit amounts range from \u20ac2,500 to \u20ac4,500 depending on the boat size & category.<\/span><\/p>

        This security deposit is intended to cover:<\/span><\/p>